WILD & DIVINE

WEBSITE LEGAL POLICIES

Last updated: 24 July 2026

These policies apply to the Wild & Divine website, digital store, landing pages, forms, quizzes, email communications, products, downloads, audio recordings, courses and related services.

In these policies, “Wild & Divine”, “we”, “us” and “our” refer to Wild & Divine, Australia.

For questions about these policies, please contact:

Email: [email protected]
Website: wildanddivine.com.au
Location: Australia

1. PRIVACY POLICY

1.1 Our commitment to privacy

Wild & Divine respects your privacy and is committed to handling your personal information carefully, transparently and responsibly.

This Privacy Policy explains:

what personal information we may collect;

how and why we collect it;

how we may use or disclose it;

how we store and protect it;

how you can access or correct your information;

how you can unsubscribe from marketing communications; and

how you can contact us with a privacy concern.

We aim to handle personal information consistently with applicable Australian privacy laws and, where relevant, the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1.2 What information we collect

Depending on how you interact with Wild & Divine, we may collect:

your name;

your email address;

your telephone number, where voluntarily provided;

billing and transaction information;

information supplied when purchasing a product;

information supplied when completing a form, survey or quiz;

your quiz answers and result;

correspondence you send to us;

testimonials, reviews or feedback you voluntarily provide;

your marketing preferences;

technical information such as your IP address, browser type, device type and approximate location;

information about how you use our website, pages, emails or advertisements; and

any other information you choose to provide.

Please do not provide sensitive personal information through our website, quizzes, forms or emails unless it is necessary and you are comfortable doing so.

1.3 Payment information

Payments may be processed through third-party payment providers, including Square or another payment service displayed at checkout.

Wild & Divine does not ordinarily receive or store your complete payment-card number. Payment providers process payment information according to their own privacy policies, security procedures and terms.

We may receive limited transaction information, such as:

your name;

your email address;

the product purchased;

the amount paid;

the date of the transaction;

the payment status; and

a transaction or order reference.

1.4 How we collect information

We may collect personal information when you:

visit or browse our website;

purchase a digital product, course or service;

request or download a complimentary resource;

subscribe to our emails;

complete a quiz, survey or form;

create an account or access a membership area;

contact us by email, form or social media;

respond to an advertisement;

participate in a promotion, workshop or event; or

otherwise communicate with Wild & Divine.

Some technical information may be collected automatically through cookies, analytics tools, tracking technologies and our website platform.

1.5 Why we collect and use information

We may collect and use personal information to:

provide products, downloads, courses and services;

process and confirm purchases;

deliver complimentary resources;

provide quiz results and related content;

operate our website and membership areas;

respond to enquiries and customer-support requests;

personalise your experience;

administer accounts and purchases;

send service-related messages;

send newsletters, inspiration, product information and promotional communications where permitted;

understand how people use our website and content;

improve our products, services, website and marketing;

detect or prevent fraud, misuse or security incidents;

maintain business and transaction records;

enforce our terms and protect our rights; and

comply with legal, regulatory, accounting and reporting obligations.

We will not sell or rent your personal information to third parties.

1.6 Email marketing and consent

When you subscribe, request a complimentary resource, join a relevant promotion or otherwise provide consent, we may send you emails about Wild & Divine products, teachings, resources, events and offers.

Where appropriate, we will explain that submitting a form will add you to our email community.

Every promotional email will provide an unsubscribe option. You may unsubscribe at any time by:

selecting the unsubscribe link in an email; or

contacting [email protected].

Unsubscribing from promotional emails will not necessarily prevent us from sending essential transactional or service messages, such as purchase confirmations, product-delivery emails or account notices.

We will not treat a general enquiry or a one-off purchase as unlimited permission to send unrelated marketing communications.

1.7 Quizzes and surveys

When you complete a Wild & Divine quiz or survey, we may collect:

your answers;

your result;

your name;

your email address; and

information about your interaction with the quiz.

We may use this information to:

calculate and deliver your result;

personalise relevant content;

recommend Wild & Divine products or resources;

improve the quiz and our offerings; and

communicate with you where you have consented or where otherwise permitted.

Quiz answers are designed for personal reflection and entertainment. They should not be used to provide medical, psychological or professional assessments.

1.8 Third-party service providers

We may use third-party service providers to operate our business. These may include providers of:

website hosting and website-building services;

customer relationship management systems;

email marketing and automation;

payment processing;

digital-product delivery;

online courses or memberships;

cloud storage;

analytics;

advertising;

social-media integration;

scheduling;

accounting; and

technical support.

These providers may include GoHighLevel, Square, Meta platforms such as Facebook and Instagram, and other providers displayed or linked through our website.

We disclose personal information only where reasonably necessary for the provider to perform services for us, process a transaction, operate a requested feature or meet a legal obligation.

Your use of a third-party platform may also be governed by that provider’s privacy policy and terms.

1.9 Overseas disclosure and storage

Some third-party technology providers may store or process information outside Australia.

The countries involved may vary depending on the providers, data centres and systems being used. Overseas privacy protections may differ from Australian protections.

By using our website or providing information to us, you acknowledge that your information may be processed or stored using overseas service providers where reasonably necessary to operate Wild & Divine.

We take reasonable steps when selecting and using providers, but we cannot control every aspect of a third party’s systems or conduct.

1.10 Cookies and tracking technologies

Our website may use cookies and similar technologies to:

remember preferences;

operate website features;

process purchases;

maintain security;

measure website traffic;

understand visitor behaviour;

improve website performance;

measure email or advertising engagement; and

deliver or evaluate marketing campaigns.

Further information is provided in our Cookie Policy below.

1.11 Social media

Wild & Divine may maintain accounts on social-media platforms such as Facebook and Instagram.

When you interact with us through a social-media platform, that platform may collect and process information according to its own policies.

Information you post publicly may be visible to other users. Please avoid sharing private or sensitive information in public comments.

1.12 Security

We take reasonable administrative, technical and practical measures to protect personal information from:

loss;

misuse;

interference;

unauthorised access;

modification; and

disclosure.

However, no internet transmission, website, payment system or electronic-storage method can be guaranteed to be completely secure.

You are responsible for protecting your account details, passwords and devices.

1.13 Data retention

We may retain personal information for as long as reasonably necessary to:

provide products or services;

maintain transaction and accounting records;

manage customer relationships;

resolve disputes;

protect our legal interests; and

satisfy applicable legal requirements.

When information is no longer reasonably required, we may delete it, anonymise it or securely dispose of it, subject to legal and operational requirements.

1.14 Access and correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Send requests to:

[email protected]

We may need to verify your identity before responding.

There may be circumstances in which access can be limited or refused by law. Where appropriate, we will explain the reason.

1.15 Privacy complaints

Please contact us first if you have a privacy question or complaint.

Email: [email protected]

Please provide sufficient information for us to understand and investigate the concern. We will aim to respond within a reasonable period.

Where the Privacy Act applies, you may also have the right to contact the Office of the Australian Information Commissioner.

1.16 Children’s privacy

Wild & Divine products and website content are intended primarily for adults.

We do not knowingly seek to collect personal information directly from children under 16 without the involvement or consent of a parent or guardian.

A parent or guardian who believes a child has provided personal information may contact us to request its review or deletion.

1.17 Changes to this policy

We may update this Privacy Policy when our practices, technology, products or legal obligations change.

The latest version will be published on our website with an updated revision date.